Travellers' questions
Travellers' questions
Here are the questions that come up most often before an independent trip, on the road and when flying. The answers are short and general: if a question concerns prices, timetables or entry rules, we point you to where to check current information rather than quoting figures that may go out of date.
Most questions about flights are already answered in the carrier's rules or in the law. Our job is to show you where to look.
How this section works: a question is included if travellers ask it often and it can be answered without invented prices or promises. There are no tours, tickets or personal consultations for sale here.
Before the trip
Where should I start planning?
With the goal of the trip and checking your documents. Then the budget and a rough route, and only then tickets and accommodation.
Where can I check entry rules?
With the official sources of your destination country and your own country. Third-party sites and old publications may be out of date.
How many spare days should I allow?
At least one free day per week of travel, especially if your route includes ferries or mountains.
Do I need insurance?
For many destinations it is useful or required. Read the policy terms: what is covered and whether there are restrictions on active pursuits.
On the road
What should I do if my ferry is cancelled?
Ask the carrier about the next sailings, keep your ticket and avoid planning a ferry and a flight on the same day.
What number should I call in an emergency?
112, the single emergency number in EU countries and in Russia.
How do I avoid getting lost in the mountains?
Stay on a waymarked trail, save an offline map, tell someone close to you your route and be out of the forest before dark.
How should I behave in a national park?
Follow the administration's rules: stay on the trails, do not light fires outside designated areas, do not touch the animals and take your litter with you.
Flights
Am I entitled to compensation for a flight delay in the EU?
Under Regulation (EC) No 261/2004, yes, if you arrive 3 hours or more late and the cause is not extraordinary circumstances: 250, 400 or 600 € depending on the distance.
And in Russia?
Under Article 120 of the Air Code of the Russian Federation, for late delivery of a passenger the carrier pays a penalty of 25 roubles for each hour of delay, but no more than 50% of the fare.
What should I keep for a claim?
Your boarding pass, ticket, and receipts for food and phone calls while you waited. Send your claim to the carrier in writing.
Who is responsible for lost baggage on an international flight?
The carrier's liability for baggage and delays on international carriage is governed by the Montreal Convention 1999.
Article catalogue for English-speaking readers
This section will publish standalone articles for English-speaking travellers. They are written with their questions in mind and are not translations of articles from other language versions of the site.
- Common questions about Final Fantasy XIV raid planning: Competitive Play
Common questions about Final Fantasy XIV raid planning: choosing PC, Mac, PlayStation or Xbox, organizing a static, preparing jobs and weighing outside help.
- GTA 6 Heists and Mission Planning: Practical Guide
How heist planning worked in GTA V and GTA Online, what is still unconfirmed for GTA VI, and how to prepare your approach before the 19 November 2026 launch.
- Aion 2 beginner guide: How It Fits into Aion 2 Progression
A route map for new Aion 2 players: choosing server, faction and class, learning flight and combat, and seeing where dungeons, raids and PvP fit.
- Path of Exile 2: Practical Strategy for Players
Field notes for Path of Exile 2 players: core systems, learning goals, a preparation checklist for the 11 December 2026 1.0 release and how to track updates.
Topics the editors are planning
- How to pack light for a long weekend of walking in the countryside
- Island-hopping by ferry: building a flexible itinerary
- Reading trail waymarks and maps on your first hill walk
- Travelling by train across several countries: planning connections and rest days
Editorial rules
- Articles in this catalogue are written separately for each language version and are not translations.
- Some articles link to third-party websites, including gaming services; we do not control their content, prices or terms.
- We do not publish unverifiable ratings of destinations or carriers, prices or reviews.
Related sections
- Trip planning
How to plan an independent trip step by step, with common mistakes, alternatives and a checklist.
- Air passenger rights
Compensation under EU Regulation 261/2004, the Montreal Convention and the Russian Air Code.
- Local guide
Traveller etiquette, safety, the 112 number and what to do if something goes wrong.
Sources
- Regulation (EC) No 261/2004
- Montreal Convention 1999
- Air Code of the Russian Federation (Art. 120)
- Official travel safety advice
Information is current as of the date of preparation. Entry rules, timetables, prices and carrier terms change, so check them with official sources before you travel.